Privacy Policy
Last updated: January 2026
1. Introduction
Riviera Aesthetics by Dr Jadeja (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or book a treatment with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following personal information:
- Identity & Contact Data — name, email address, telephone number
- Medical & Health Data — information relevant to your treatment, medical history and aesthetic goals shared during consultation
- Transaction Data — details of treatments booked and payments made
- Usage Data — information about how you use our website
We collect this information when you complete our contact or consultation request forms, correspond with us by phone or email, or attend an appointment.
3. How We Use Your Information
We use your personal information to:
- Provide and manage your consultations and treatments
- Communicate with you regarding appointments, aftercare and follow-up
- Maintain accurate medical records as required by law
- Send you information about our services where you have consented to receive it
- Comply with our legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under the following lawful bases as set out in the UK GDPR: performance of a contract, compliance with a legal obligation, your consent (where required), and our legitimate interests in operating and improving our practice.
5. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our practice (e.g. booking systems, payment processors) under strict confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.
6. Data Retention
We retain medical and treatment records for a minimum of 8 years following your last appointment, or longer where required by applicable law or professional guidance. Other personal data is retained only as long as necessary for the purpose it was collected.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal obligations)
- Object to or restrict our processing of your data
- Request portability of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
8. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Essential cookies required for the site to function cannot be disabled.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Riviera Aesthetics by Dr Jadeja
Email: [email protected]